SkyJumper – Terms & Conditions

Last updated: 29th November, 2025

Welcome to SkyJumper!
By accessing or using our website (skyjumpertrampolinepark.com) and any related pages, services, or online bookings, you agree to follow the Terms & Conditions listed below. If you do not agree, please do not use the website.

1. General Use of the Website

  • This website is owned and operated by SkyJumper Sports & Amusements Pvt. Ltd.
  • By accessing this site, you confirm that you are at least 18 years old, or using the website under parental/guardian supervision.
  • SkyJumper reserves the right to update, modify, or remove any part of the website without prior notice.

2. Online Booking & Ticketing

  • All bookings made through the website are subject to availability.
  • Tickets once purchased are non-refundable but may be rescheduled depending on availability and center policy.
  • Prices displayed online may vary by location, day, or ongoing promotions.
  • Booking confirmation emails/SMS must be shown at the venue for entry.
  • SkyJumper may request valid ID proof for verification.

3. Safety Rules & Participation

By booking or participating in any activity at SkyJumper, you agree to follow:

  • All safety instructions, signage, and staff guidance.
  • Mandatory waiver signing for all jumpers/participants. For minors, the waiver must be signed by a parent or legal guardian.
  • Wearing grip socks in trampoline areas (mandatory).
  • SkyJumper reserves the right to refuse entry to any guest found violating rules, behaving unsafely, or under the influence of alcohol/drugs.
  • Participation in activities such as trampolining, laser tag, soft play, VR gaming, and other interactive zones involves inherent risks. By participating, guests accept these risks voluntarily.

4. Personal Belongings

  • Guests are responsible for their own belongings.
  • SkyJumper is not liable for any loss, theft, or damage to personal items.
  • Lockers (if available) are used at the guest’s discretion.

5. Website Content & Intellectual Property

  • All content on this website—including text, images, designs, videos, and logos—belongs to SkyJumper.
  • No content from the website may be copied, reproduced, modified, or redistributed without written permission.
  • Unauthorized use of any SkyJumper trademarks is prohibited.

6. User Conduct

While using the website, you agree not to:

  • Engage in unauthorized access, hacking, or data mining
  • Upload harmful files, viruses, or malicious code
  • Post misleading, defamatory, or inappropriate content
  • Impersonate any person or entity
  • Violation of these terms may lead to legal action.

7. Privacy & Data Protection

  • SkyJumper collects and processes personal information as per our Privacy Policy.
  • By using this site or submitting information, you consent to the collection and use of data for booking, communication, and service improvement.

8. Payment Terms

  • Payments made through the website must be completed via approved payment gateways.
  • SkyJumper is not responsible for payment failures caused by bank issues or technical delays.
  • Any disputes regarding payments must be addressed directly with your bank/payment provider.

9. Changes, Cancellations & Refunds

  • SkyJumper reserves the right to reschedule, modify, or cancel bookings due to operational requirements, maintenance, or safety concerns.
  • In rare cases where SkyJumper cancels your booking, you may receive a reschedule option or a full refund depending on center policy.
  • Guest-initiated cancellations are generally non-refundable.

10. Limitation of Liability

  • SkyJumper is not liable for injuries arising from misuse, unsafe behavior, or failure to follow safety instructions.
  • SkyJumper is not responsible for any indirect, incidental, or consequential damages arising from the use of the website or participation in activities.
  • You agree to indemnify SkyJumper from any claims related to your actions or violations of these terms.

11. Third-Party Links

  • The website may include links to external websites.
  • SkyJumper is not responsible for the content, services, or privacy practices of third-party sites.

12. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of courts in Haryana
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